{"id":36,"date":"2026-08-13T23:21:16","date_gmt":"2026-08-13T23:21:16","guid":{"rendered":"https:\/\/theveganpetstore.com\/contact\/"},"modified":"2026-08-14T03:30:17","modified_gmt":"2026-08-14T03:30:17","slug":"contact","status":"publish","type":"page","link":"https:\/\/theveganpetstore.com\/es\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<style id=\"tvps511-contact-css\">\n    .tvps511-contact{\n        --c-green:#2d5935;\n        --c-dark:#213a2b;\n        --c-muted:#657269;\n        --c-cream:#fbfaf6;\n        --c-sage:#edf3e9;\n        --c-peach:#fff0e9;\n        --c-line:#e5e6dd;\n        font-family:'Inter',system-ui,sans-serif;\n        color:var(--c-dark);\n        overflow:hidden;\n    }\n    .tvps511-contact *{box-sizing:border-box}\n    .tvps511-contact a{text-decoration:none}\n    .tvps511-wrap{max-width:1240px;margin:0 auto;padding-left:28px;padding-right:28px}\n    .tvps511-kicker{\n        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help<\/div>\n                        <h1>Say hello.<\/h1>\n                        <p>Questions about a product, an order, vegan materials or the store itself? Send us a message. We want it to be easy to get a real answer from a real person.<\/p>\n                        <div class=\"tvps511-contact-chips\">\n                            <span class=\"tvps511-chip\">Orders<\/span>\n                            <span class=\"tvps511-chip\">Products<\/span>\n                            <span class=\"tvps511-chip\">Vegan Standards<\/span>\n                            <span class=\"tvps511-chip\">General Questions<\/span>\n                        <\/div>\n                    <\/div>\n                    <div class=\"tvps511-hero-images\">\n                        <img decoding=\"async\" src=\"https:\/\/theveganpetstore.com\/wp-content\/uploads\/2026\/08\/category-dogs.png\" alt=\"Happy dog companion\">\n                        <img decoding=\"async\" src=\"https:\/\/theveganpetstore.com\/wp-content\/uploads\/2026\/08\/category-cats-1.png\" alt=\"Cat companion\">\n                        <img decoding=\"async\" src=\"https:\/\/theveganpetstore.com\/wp-content\/uploads\/2026\/08\/category-small-pets-1.png\" alt=\"Rabbit and guinea pig companions\">\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"tvps511-main\">\n            <div class=\"tvps511-wrap\">\n                <div class=\"tvps511-main-grid\">\n                    <aside class=\"tvps511-side\">\n                        <div class=\"tvps511-info-card\">\n                            <div class=\"tvps511-info-icon\">?<\/div>\n                            <h3>Product questions<\/h3>\n                            <p>Need help understanding materials, sizing, product details or whether an item fits your companion?<\/p>\n                            <a href=\"https:\/\/theveganpetstore.com\/es\/shop\/\">Browse the shop \u2192<\/a>\n                        <\/div>\n                        <div class=\"tvps511-info-card\">\n                            <div class=\"tvps511-info-icon\">#<\/div>\n                            <h3>Order support<\/h3>\n                            <p>Include your order number when you have one. It helps us find the right information faster.<\/p>\n                            <a href=\"https:\/\/theveganpetstore.com\/es\/my-account\/\">View your account \u2192<\/a>\n                        <\/div>\n                        <div class=\"tvps511-info-card\">\n                            <div class=\"tvps511-info-icon\">\u2665<\/div>\n                            <h3>Vegan questions<\/h3>\n                            <p>Something unclear about a material or product claim? We would rather investigate than guess.<\/p>\n                            <a href=\"https:\/\/theveganpetstore.com\/es\/our-vegan-promise\/\">Read our Vegan Promise \u2192<\/a>\n                        <\/div>\n                    <\/aside>\n\n                    <div class=\"tvps511-form-card\">\n                        <div class=\"tvps511-form-head\">\n                            <div class=\"tvps511-kicker\">Send us a message<\/div>\n                            <h2>How can we help?<\/h2>\n                            <p>Fill in the form below and your message will be saved securely in WordPress and sent to the store email address.<\/p>\n                        <\/div>\n\n                        <form class=\"tvps511-contact-form\" action=\"\">\n                            <div class=\"tvps511-form-grid\">\n                                <div class=\"tvps511-field\">\n                                    <label for=\"tvps511-name\">Your name<\/label>\n                                    <input id=\"tvps511-name\" type=\"text\" name=\"name\" autocomplete=\"name\" required>\n                                <\/div>\n\n                                <div class=\"tvps511-field\">\n                                    <label for=\"tvps511-email\">Email address<\/label>\n                                    <input id=\"tvps511-email\" type=\"email\" name=\"email\" autocomplete=\"email\" required>\n                                <\/div>\n\n                                <div class=\"tvps511-field\">\n                                    <label for=\"tvps511-subject\">What can we help with?<\/label>\n                                    <select id=\"tvps511-subject\" name=\"subject\" required>\n                                        <option value=\"\">Choose a subject<\/option>\n                                        <option value=\"Order question\">Order question<\/option>\n                                        <option value=\"Product question\">Product question<\/option>\n                                        <option value=\"Vegan materials or standards\">Vegan materials or standards<\/option>\n                                        <option value=\"Returns or delivery\">Returns or delivery<\/option>\n                                        <option value=\"Partnership or collaboration\">Partnership or collaboration<\/option>\n                                        <option value=\"Website feedback\">Website feedback<\/option>\n                                        <option value=\"Something else\">Something else<\/option>\n                                    <\/select>\n                                <\/div>\n\n                                <div class=\"tvps511-field\">\n                                    <label for=\"tvps511-order\">Order number <span style=\"font-weight:500;color:#89928b\">(optional)<\/span><\/label>\n                                    <input id=\"tvps511-order\" type=\"text\" name=\"order_number\" autocomplete=\"off\">\n                                <\/div>\n\n                                <div class=\"tvps511-field tvps511-field-full\">\n                                    <label for=\"tvps511-message\">Your message<\/label>\n                                    <textarea id=\"tvps511-message\" name=\"message\" placeholder=\"Tell us what you need help with\u2026\" required><\/textarea>\n                                <\/div>\n\n                                <div class=\"tvps511-honeypot\" aria-hidden=\"true\">\n                                    <label>Website <input type=\"text\" name=\"website\" tabindex=\"-1\" autocomplete=\"off\"><\/label>\n                                <\/div>\n\n                                <label class=\"tvps511-consent\">\n                                    <input type=\"checkbox\" name=\"consent\" value=\"1\" required>\n                                    <span>I agree that my details may be used to respond to this enquiry and I accept the <a href=\"https:\/\/theveganpetstore.com\/es\/privacy-policy\/\">Privacy Policy<\/a>.<\/span>\n                                <\/label>\n\n                                <div class=\"tvps511-submit-row\">\n                                    <button class=\"tvps511-submit\" type=\"submit\">Send Message<\/button>\n                                    <div class=\"tvps511-form-message\" aria-live=\"polite\"><\/div>\n                                <\/div>\n                            <\/div>\n                        <input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"tvps511-faq\">\n            <div class=\"tvps511-wrap\">\n                <div class=\"tvps511-head\">\n                    <div class=\"tvps511-kicker\">Before you send<\/div>\n                    <h2>A few useful shortcuts.<\/h2>\n                    <p>Sometimes the fastest answer is already waiting for you.<\/p>\n                <\/div>\n                <div class=\"tvps511-faq-grid\">\n                    <article class=\"tvps511-faq-card\">\n                        <h3>Where is my order?<\/h3>\n                        <p>If tracking is available, your order details are the best place to start. Visit <a href=\"https:\/\/theveganpetstore.com\/es\/my-account\/\">My Account<\/a> to review recent orders.<\/p>\n                    <\/article>\n                    <article class=\"tvps511-faq-card\">\n                        <h3>Is every product vegan?<\/h3>\n                        <p>Our goal is for the catalogue to follow the standards described in our <a href=\"https:\/\/theveganpetstore.com\/es\/our-vegan-promise\/\">Vegan Promise<\/a>, including clear handling of uncertainty.<\/p>\n                    <\/article>\n                    <article class=\"tvps511-faq-card\">\n                        <h3>Can I suggest a product?<\/h3>\n                        <p>Yes. Suggestions, brands and products you would like us to investigate are welcome. Choose \u201cSomething else\u201d in the form and tell us about it.<\/p>\n                    <\/article>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"tvps511-final\">\n            <div class=\"tvps511-wrap\">\n                <div class=\"tvps511-final-card\">\n                    <div class=\"tvps511-kicker\">Part of the community<\/div>\n                    <h2>Questions help us build a better store.<\/h2>\n                    <p>If something is unclear, missing or could be better, tell us. The store should grow through conversation with the people it is being built for.<\/p>\n                    <a href=\"https:\/\/theveganpetstore.com\/es\/shop\/\">Continue Shopping<\/a>\n                <\/div>\n            <\/div>\n        <\/section>\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"_links":{"self":[{"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":2,"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":184,"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/pages\/36\/revisions\/184"}],"wp:attachment":[{"href":"https:\/\/theveganpetstore.com\/es\/wp-json\/wp\/v2\/media?parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}