Customer care
Shipping & returns.
This page is still a working draft while the final supplier and shipping setup is completed.
Shipping
Spain will be our initial focus. Delivery estimates will be displayed as accurately as possible for each product and destination once the product catalog is live.
Because some items may ship from different suppliers or warehouses, delivery times can vary by product.
Returns
Eligible products may be returned in accordance with the applicable consumer rules and our final returns policy. Hygiene-sensitive or customized products may be subject to exceptions.
If an item arrives damaged or incorrect, contact us as soon as possible so we can help.